How can we help?



Is there a minimum order amount?

Our minimum order amount for first-time orders is $150 - after your first order, it’s $100.

Note: If you would like free shipping on your order, there is a $250 minimum.

Can I purchase your products outside of the US?

Yes! We gladly accept international orders. Shipping costs will apply and will be added at checkout.

Note: We are unable to offer free shipping on international orders, regardless of order total.

Shipping, Returns & Exchanges

Do you offer free shipping?

Domestic shipping is free on orders over $250.

To qualify for free shipping, orders must be shipped within the United States. Order total is calculated after all discounts and excludes gift cards, taxes, and shipping & handling.

How long will it take to process my order?

We process and ship all orders within as soon as we are able — usually shipping the same day ordered, or the following business day.

Major holidays are a busy time for us, and in those cases, we recommend ordering early.

Will I have a choice of shipping carrier?

Yes. We use both USPS and UPS, and you will have the option to choose the delivery method at time of checkout.

Note: Not valid on orders with free shipping.

Do you ship overseas?

Yes, we ship all over the world! Shipping costs will apply, and will be added at checkout.

Note: We are unable to offer free shipping on international orders, regardless of order total.

What is your return policy?

Unfortunately, due to the nature of our products, we are unable to accept standard returns at this time. We do sometimes offer returns on unsold items when purchasing during a Holiday pre-sale. Contact us for more details.

What if an order arrives damaged?

Occasionally items get damaged in the mail; as every carrier has their own policies, if you receive a damaged product, we ask you to call us at (800) 354-0400, and we'll resolve the issue together.

Product Info

Where are your products manufactured?

Almost all of our products are manufactured entirely in-house, printed and assembled by our small but mighty team in our Seattle warehouse.

A few products from our catalog are responsibly manufactured by our trusted partners in Asia.

Where does the art for your products come from?

Our founder, the late Harold Darling, began collecting a vast library of antique illustrated children’s books and pictorial ephemera at an early age, and it’s this library we still draw from for imagery and inspiration. We’ve collected quite a lot over the last 50 years of shopping in flea markets, antique shops, bookshops, and estate sales! This collection provides a rich resource of beautiful images to fuel our unique designs. We believe that the authenticity of our sources enables us to create products that have a particular power to inspire and connect people.

We also commission modern artists, such as Hooligan Ruth and Corey Steffen, whose aesthetic broadens our offerings. A collaboration with Random House and Diane Muldrow's "Everything I Need to Know I Learned from a Little Golden Book" allows us to offer images taken from the beloved Little Golden Books in a variety of forms.

Additionally, several of our products are in collaboration with the New York Public Library, which allows us to use art from their extensive archives.

Who designs your products?

Our small but mighty design team consists of Chev Darling, Sandra Darling, and our assistant designer, Richard Sauvé. We proudly design everything we sell completely in-house from start to finish.

Get in touch

Have questions about your order, or a general enquiry?